Unisa Application Help Line

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Unisa Application Help Line

Specific contact details for student assistance and service

IMPORTANT:

Unisa Application Help Line

  • If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
  • Please check the list carefully and send an enquiry to one e-mail address only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response or the email portrayed as spam.
  • Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.

General resources: websites, and general SMS, fax and e-mail enquiries

A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:

  • All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
  • The myUnisa website.
  •  Fax enquiries to 012 429 4150

Information Services Division

Type of enquiry E-mail Telephone
Student misdirected enquiries and FAQs infoservices@unisa.ac.za 012 429 3111

myUnisa & myLife

Type of enquiry E-mail Telephone
myUnisa
myLife
myUnisaHelp@unisa.ac.za
myLifeHelp@unisa.ac.za
012 429 3111 (Option 2)

Unisa Application Help Line

Student Admissions and Registrations

Type of enquiry E-mail Telephone
General applications and registration queries study-info@unisa.ac.za 012 441 5888
Applications applications@unisa.ac.za 012 429 4016
Postgraduate diplomas PGD@unisa.ac.za
Honours degrees hons@unisa.ac.za
Master’s and doctoral qualifications mandd@unisa.ac.za 012 441 5702
College of Accounting Sciences Undergraduate: econ@unisa.ac.za

Postgraduate : pgd@unisa.ac.za

econCTA@unisa.ac.za

econhons@unisa.ac.za

012 441 5700

012 441 5888

College of Economic and Management Science Undergraduate: econ@unisa.ac.za
BTech: econtech@unisa.ac.za
012 441 5700
College of Education Undergraduate: educare@unisa.ac.za 012 441 5583
College of Human Sciences Undergraduate: artes@unisa.ac.za 012 441 5701
College of Law jus@unisa.ac.za 012 441 5703
College of Science, Engineering & Technology
AND
College of Agriculture & Environmental Sciences
Undergraduate: scientia@unisa.ac.za
Tech: scientiat@unisa.ac.za
012 441 5704
Licensees licensee@unisa.ac.za 012 441 5705
International students international@unisa.ac.za 012 441 5705
Exemptions adhoccredits@unisa.ac.za 012 441 5706
Access and matriculation exemption ame@unisa.ac.za 012 441 5457
Re-admissions study-info@unisa.ac.za 012 441 5888

Student Assessment Administration

Type of enquiry E-mail
General assignment enquiries assign@unisa.ac.za
Student enquiries in respect of examination venues and examination invigilators invigilationandvenues@unisa.ac.za

Assignment Administration

Type of enquiry E-mail Telephone
General assignment enquiries assign@unisa.ac.za
012 429 3710
012 429 3958
011 471 3170
011 471 2764

Examination Administration

Type of enquiry E-mail Telephone
Examinations aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
Examination Venue and Invigilation Administration invigilationandvenues@unisa.ac.za 011 471 3174
011 471 2375
College of Accounting Sciences aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
012 429 2254
012 429 4347
012 429 2700
College of Human Sciences
AND
College of Education
Deliwe Mualefe 012 429 3309
Nthabiseng Ledwaba 012 429 6187
Carol Bafedi 012 429 2251
Bombeleni Makamu 012 429 8585
College of Economics &
Management Sciences
Tsheko Mogapi 012 429 3649
Tinyiko Mojadibe 012 429 2422
Thabo Mmako 012 429 2296
Virginia Selabe 012 429 4347
College of Law aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
012 429 8641
012 429 2268
College of Agriculture & Environmental Sciences
AND
College of Science, Engineering and Technology
aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
011 471 2928
011 471 3121

Finance, Student Funding, Eduloan, Study Material, Corporate Communication & Marketing

Section Type of enquiry E-mail Telephone
Finance
Debtors Student account enquiries finan@unisa.ac.za 012 429 2441 / 4299
Student Funding
General Student Funding enquiries chabawf@unisa.ac.za 012 441 5609
General Student Funding enquiries letsomp@unisa.ac.za 012 441 5600
Eduloan
Student loans lizettevr@unisa.ac.za 0124415390
Student loans thamsanqam@unisa.ac.za 0124415391
Study Material
Despatch Despatch enquiries despatch@unisa.ac.za
 Mdu Zulu Despatch Enquiries Supervisor zulum@unisa.ac.za 012 429 6942
 Thelma Mangena Despatch Enquiries Supervisor Mangemt@unisa.ac.za 011 471 3688
 Nkadimeng Lebone Despatch Enquiries Supervisor Nlebone@unisa.ac.za 011 471 2276
 Ms A Clarke Despatch Enquiries Supervisor aclarke@unisa.ac.za 011 471 3712

All college-specific enquiries

Type of enquiry E-mail Telephone
College of Accounting Sciences CASenquiries@unisa.ac.za 012 429 4211
College of Agriculture &
Environmental Sciences
caesenquiries@unisa.ac.za 011 670 9351
011 471 2184
ngcobpn@unisa.ac.za 011 471 3296
College of Economic &
Management Sciences
cemsenquiries@unisa.ac.za 012 429 3925 / 4465 / 8650
College of Education edu-enquiries@unisa.ac.za 012 429 2645
College of Human Sciences chs@unisa.ac.za
artes@unisa.ac.za
012 429 8285
012 429 2631
Fax:
086 238 1393
College of Law lawdeanery@unisa.ac.za

CLAWinquiries@unisa.ac.za

012 429 4718

012 429 4860

012 429 6166

012 429 3253

012 429 4428

College of Science, Engineering & Technology cset@unisa.ac.za or

scientia@unisa.ac.za

011 670 9228
College of Graduate Studies ucgs@unisa.ac.za 012 429 4644
Graduate School of Business Leadership sbl03@unisa.ac.za 011 652 0214

Regional centres

Name / Region Type of enquiry E-mail Telephone
Eastern Cape
Mr MJ Nkgoang Nkgoamj@unisa.ac.za 043 743 9246
Gauteng
Hub (Mrs M Masalesa) gautengtl@unisa.ac.za 012 441 5756 / 20 / 24
Sunnyside Learning Centre gautengtl@unisa.ac.za 012 441 5751 / 5867
Unisa Science Campus in Florida gautengtl@unisa.ac.za 011 471 2111
Vaal gautengtl@unisa.ac.za 016 455 6300
Ekurhuleni gautengtl@unisa.ac.za 011 845 9330 / 9358
KwaZulu-Natal
Mr B Dlamini querieskzn@unisa.ac.za 031 335 1700
Durban hub General enquiries 031 335 1700
Limpopo
Mr Jerry Malemela Polokwane polokwane@unisa.ac.za 015 290 3413
Mr Rikhotso Makhado makhado@unisa.ac.za 015 516 3334
Mr Master Baloyi Giyani giyani@unisa.ac.za 015 811 5886
Midlands
Mr MM Kokong mduma@unisa.ac.za 014 594 8898/9
Rustenburg Regional Hub rustenburg@unisa.ac.za 014 594 8812/13/60
Bloemfontein Regional Service Centre bloemfon@unisa.ac.za 051 411 0440
Kimberley Regional Service Centre kimberle@unisa.ac.za 053 830 4970
Kroonstad Regional Service Centre kroonsta@unisa.ac.za 056 216 1968
Mafikeng Regional Service Centre mafikeng@unisa.ac.za 018 391 0358/60
Potchefstroom Regional Service Centre potchefs@unisa.ac.za 018 294 9051/55
Mpumalanga
Mr V Mkhwanazi 013 755 2476
Nelspruit nelspruit@unisa.ac.za 013 756 0900
Middleburg middelburg@unisa.ac.za 013 243 6900
Western Cape
Dr KI Jacobs jacobki@unisa.ac.za 021 936 4132
Cape Town Campus General enquiries capetown@unisa.ac.za 021 936 4114
Cape Town Campus Student Administration capetown@unisa.ac.za 021 936 4115
Cape Town Campus Academic Support ctntut@unisa.ac.za 021 936 4154
Cape Town Campus Counselling cptcounselling@unisa.ac.za 021 936 4130
Cape Town Campus Main Library ctnlib@unisa.ac.za 021 936 4125
Cape Town Campus Mobile Library ctnmob@unisa.ac.za 021 936 4125
George george@unisa.ac.za 044 884 1300
Ethiopia
Ms. Seble S. Tadesse Student administration tadesss@unisa.ac.za +251 114 350 078
Ms. Gelilawit B. Mekonnen Student administration mokongb@unisa.ac.za +251 114 352 244
Ms. Zeyneba E. Ahmed Student administration ahmedze@unisa.ac.za +251 114 352 092
Ms. Yerasework K. Hailu  Director’s Office hailuyk@unisa.ac.za +251 114 350 141

Unisa Application Help Line

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